Manduka is committed to providing the highest level of customer care. To ensure each customer is completely satisfied, we guarantee all Manduka products to be free of manufacturer defects and to perform to the highest quality standards.
If you are not completely satisfied with your purchase, your order can be returned for a full refund, less a flat rate $5 return shipping charge.* Please note, Manduka is not able to process exchanges.
How to return my items? Easy! Follow the steps below:
- Simply fill out the return form and place it in your package
- Affix the prepaid shipping label to the outside of your package
- Drop the package off with the appropriate shipping provider. and we'll process your return within 7 days of receipt
Your return will be accepted if your item:
- Is returned within 30 days of receipt
- Has not been used, worn, or washed
- Still has tags/packaging attached
The following returns will not be accepted:
- It has been over 30 days since you received your order
- The item has been actively used or worn
- The item has been altered or damaged after being received
- Tags/packaging have been removed
Please note all items are subject to inspection. The cost of shipping is non-refundable and a $10 restocking fee may be applied. Due to an automatic ordering system, order modifications are no longer possible once your order has been placed online. As soon as your order is shipped out, you will receive a tracking email that will enable you to track your package.
If you experience a problem or are unsatisfied with the quality of a Manduka product, fill out a Returns Inquiry Form.
*$5 flat rate shipping only applies to orders within the United States. Manduka does not cover the cost of return shipping for International Orders.
Holiday Return Policy: Orders placed between 11/1/16 through 12/31/16 will eligible for returns if items meet return policies through 1/31/16.
Returns will be accepted on Wanderlust Beginner's Kits if the whole kit is returned - no partial returns on Beginner's Kits.
As YogaGlo Kits are part of an exclusive partnership with YogaGlo, we are not able to offer returns or exchanges.
Manduka would be happy to offer returns and exchanges from countries outside of the EU, however, please keep in mind that the customer will be fully responsible for checking that all applicable duties and taxes would be charged to them directly if any should arise.
If Manduka is requested to pay for additional taxes upon arrival of your returned merchandise we will refuse the parcel and it will be returned to sender.