Frequently Asked Questions (FAQ)

General Wholesale Q&As

Is there a minimum order requirement?
What is the Manduka Wholesale onboarding process? (US)
How long will it take to ship and receive my order? (US)
What is a seller's permit? (US)
How do I place my order?
I don't have a seller's permit. Can I still make a wholesale purchase? (US)
Do you accept returns or exchanges?
What is MAP and what is MSRP? (US)
Can you customize Studio Gear? What color is the Studio Gear PROlite® mat?
Do you provide grommeting on mats? (US)

Ordering & Payment

Can I change the color or size of an item I just ordered?
What payment methods does Manduka.com accept?
What shipping options does Manduka.com offer?
How do I check on the status of my order?
What is your return policy?

Promotions

How can I use a coupon code online?
Can I apply a promotional code to a past purchase?
Why is my coupon code invalid?
Can I use a coupon code, and still receive Free Shipping?

eGift Cards

Where can a Manduka eGift Card be used?

Clothing

What size clothing should I buy?
What fabrics and materials are used in your clothing?
What are the "Made for Yoga" features of your clothing?
How should I wash my Manduka clothing?

PRO® Series Lifetime Guarantee

What is the PRO® Series Lifetime Guarantee?
What is acceptable criteria covered under the guarantee?
What is not covered under the guarantee?

PRO® Yoga Mats

Is the PRO® mat available in different sizes and thicknesses?
What is the difference between The Manduka PRO® and the PROlite®?
Is the Black Mat PRO® environmentally conscious?
What are PRO® Series mats made of?
Is there latex in the PRO® series?
How do I clean my PRO® Series mat?
How do I keep from slipping on my recently purchased PRO® Series mat?
How do I “break in” my new PRO® Series mat?
Which side of the mat should I use?
How do I get my mat to lie flat after it has been rolled up?

Manduka X Yoga Mats

Who is the Manduka X Mat recommended for?
Is the Manduka X Mat available in different sizes and thicknesses?
What is the Manduka X Mat made of?
Is the Manduka X Mat covered by the Lifetime Guarantee?
Is there latex in the Manduka X Mat?
Which side of the Manduka X Mat do I use?
How do I care for my Manduka X Mat? 

eKO® Yoga Mats

What is the difference between the PRO® and eKO® Series of Manduka yoga mats?
Do the eKO® and PRO® mats feel different when practicing?