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Frequently Asked Questions

Ordering & Payment

What payment methods does Manduka.com accept?
What shipping options does Manduka.com offer?
How do I check on the status of my order?
What is your return policy?

Promotions

How can I use a Coupon Code online?
Can I apply a promotional code to a past purchase?
Why is my coupon code invalid?
Can I use a coupon code, and still receive Free Shipping?

eGift Card

Where can a Manduka eGift Card be used?

PRO Series Lifetime Guarantee

What is the PRO Series Lifetime Guarantee?
What is acceptable criteria covered under the guarantee?
What is not covered under the guarantee?

PRO Yoga Mats

Is the PRO mat available in different sizes and thicknesses?
What is the difference between The Manduka PRO and the PROlite?
Is the Black Mat PRO environmentally conscious?
What are PRO Series mats made of?
Is there latex in the PRO series?
How do I clean my PRO Series mat?
How do I keep from slipping on my recently purchased PRO Series mat?
How do I “break in” my new PRO Series mat?
Which side of the mat should I use?
How do I get my mat to lie flat after it has been rolled up?

eKO Yoga Mats

What is the difference between the PRO and eKO Series of Manduka yoga mats?
Do the eKO and PRO mats feel different when practicing?
What is the difference between the eKO mat and other eco-friendly yoga mats on the market?
Does the eKO mat smell? How do I make the smell fade?
Is the eKO mat available in different sizes and thicknesses?
Why is the eKO mat so heavy?
Is there latex in the eKO series?
How do I clean my eKO mat?
Which side of the mat should I use?
Does the eKO mat oxidize like other rubber mats on the market?
How do I keep from slipping on my recently purchased eKO?

LiveON Series Yoga Mats

Is the LiveON mat available in different sizes and thicknesses?
How is the LiveON mat environmentally conscious?
What is the LiveON mat made of?
Is there latex in the LiveON series?
How do I care for my LiveON mat?
Which side of the mat should I use?
How do I get my mat to lie flat after it has been rolled up?

Mat Wash

Which cleaner do I use for my mat?
How do I use my mat wash?
What ingredients are in your mat washes?
Why is a vinegar base better than a water base for natural rubber mats?

eQua Towels

I have never used a towel during my practice. What are the advantages of using one?
What is the difference between the eQua towel and the eQua Hot Towel?
What is the difference between eQua and yogitoes?
What is the eQua towel made of?
What are the dimensions of the eQua Towel?
How do I care for my eQua Towel?

yogitoes Towels

Do the yogitoes towels have a top and a bottom side?
What are yogitoes towels made of?
What are the dimensions of the yogitoes Towel?
How do I care for my yogitoes Towel?

Bags

Which bag will fit my mat best?

Footwear

What size should I buy?
Can I return my LiveOn Onward Sandals?
How do I recycle my LiveOn Onward Sandals?

Wool Blankets

What do you use Wool Blankets for?
Will the Wool Blanket shed or stretch?
How do I care for my new Wool Blanket?

Bolsters

What do I use a bolster for?
How do I care for my bolster?

Water Bottle

How is a stainless steel bottle different from an aluminum bottle?
What are your Stainless Steel Water Bottles made of?
What liquids can I carry in the Stainless Steel Water Bottle?
How do I clean and care for my Stainless Steel Water Bottles?

Meditation Cushion

What do I use a Meditation Cushion for?
How do I clean the Meditation Cushion?